We accept returns only if you receive a different product or product itself (not the box/blister/packaging) is damaged on arrival. You need to mail on support@crazy4diecasts.in within 24 hours of delivery of the product along with the pictures of defect or damage. In case if you received a defective product from us, you need to send the defective product back to us. After receiving the returned product we will refund or replace the product.