FREQUENTLY ASKED QUESTIONS
Yes, transparency is one of our main values and what you see is what you will get. No variation in order and delivery. Few portals deliver whatever they have in stock and not what was shown in pictures & ordered. Later on, they point out on the note “Colour and design may vary as per availability”. This is one issue which goes into nerves of collectors and we, as passionate collectors ourselves, commit to address professionally on Crazy-4-Diecasts.in.
Your sales receipt can be viewed in My Orders section in your Account/profile page with us.
We accept returns only if you receive a different product or product is damaged on arrival. You need to mail on firstname.lastname@example.org within 24 hours of delivery of the product along with the pictures of defect or damage. In case if you received a defective product from us, you need to send the defective product back to us. After receiving the returned product we will refund or replace the product.
Currently we deliver to any address based in India only but soon we are looking forward to global deliveries as well. Delivery will be done at the address specified by you at the time of ordering. We will make every effort to dispatch within 48 hours of order confirmation and we shall use our best endeavors to deliver the collectibles to you within 7-15 working days from the dispatch of order.